This case study focuses on the interests and lived experiences


This case study focuses on the interests and lived experiences of the “non-employed”, gig-app driver workforce, versus the interests and strategies of the companies (e.g. Uber, Amazon) that use the services of these workers. In this case study you will critically analyse the employment relationship between the gig-app driver workforce and the companies that use the services of these workers, and you will weigh the merits of both parties’ claims. You will identify the implications of this relationship, and you will consider the merits of radical change to the status quo. You will also reflect on the contemporary relevance and value of the two conflict / radical change paradigms, which you will be drawing on throughout your report. 

For each section of your entire report you must draw explicitly on: 

  • the two conflict / radical change paradigms – that is, radical structuralism and radical humanism/neo-humanism 
  • at least one concept / theory discussed between Weeks 6 to 11. See this worksheet for an overview of relevant concepts / theories. 

This assignment is important and authentic because it will help you to understand the origins of conflict affecting organisations, and the relevance and importance of radical change movements to contemporary organisational life. This assignment will round out your ability to look at organisational problems from multiple perspectives. With this more rounded knowledge, you will be better placed to tackle organisational problems thoughtfully, and with regard to multiple stakeholders. You will also be better able to anticipate conflict and how this might impact organisations and their legitimacy. 

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