Please help me!! Module 1 – Case MANAGING HUMAN CAPITAL Assignment Overview

Please help me!!

Module 1 – Case

MANAGING HUMAN CAPITAL

Assignment Overview

From this Module’s Background readings, we learn that the strongest companies view employees as assets rather than liabilities. They do this in many ways, such as through professional development opportunities, benefits offered, pay scale adjustments, and employee engagement initiatives.

Managers also show their employees that they are assets by the way the employees are treated. If managers do not treat their employees as valued employees, employee satisfaction might decrease and negatively impact the organization’s success.

With that in mind, how does a company know it needs to adjust its culture to become a sustainable, compassionate employer in the 21st century? Smart management teams track metrics that indicate a company’s overall health, including its level of employee satisfaction. Unless steps are taken to improve employee satisfaction, however, metrics will be wasted and the opportunity for gain will be lost.

So, what types of metrics are important in HR and what are they useful for? To answer this question, please read the following articles regarding HR metrics:

Jessee, T. (n.d.). 48 HR KPIs & metric examples (and how to implement them). 
ClearPoint Strategy. 






Standard right to access materials on ClearPoint Strategy site for noncommercial purposes.

Seven habits. (2019). 7 habits that are stalling your employee engagement program and how to fix them. 
Glint. 






Standard right to access materials on Glint Inc. site for noncommercial purposes.

Case Assignment

After reading the required background material, prepare an essay in which you identify five key performance metrics to measure employee satisfaction.

You should address the following questions about each of the five metrics you selected to measure employee engagement/satisfaction:

1.
Discuss three reasons why employee engagement/satisfaction metrics might rise or fall.

2.
What steps should a company take to improve employee engagement/satisfaction?

In addition to the Jessee (n.d.) and Seven Habits (2019) sources, utilize at least two additional Trident library sources to support your essay.

Your Case Assignment should be 3-4 pages. The page count does not include the cover page or reference list page. The title at the top of Page 2 should be the title you give your submission, not “Introduction,” although the first paragraph of a paper should always be an introduction. There is also a conclusion required at the end of this assignment that is a synopsis of your findings uncovered during the process of completing this assignment.

Submit the Case Assignment into the appropriate dropbox by the Module 1 due date.

Assignment Expectations

Your submission will be assessed on the criteria found in the grading rubric for this assignment:

·
Meets assignment requirements

·
Critical thinking

·
Writing and assignment organization

·
Use of sources and mechanics

·
Timeliness of assignment

Module 1 – Background

MANAGING HUMAN CAPITAL

A key ingredient to whether or not an organization views its employees as human capital to be nurtured and developed for greater productivity is the ability to analyze key metrics. There are organization-wide metrics that are often monitored on a routine basis. Some of the organization-wide metrics include, for example:

· Net profit before taxes

· Net profit on key product lines

· Customer satisfaction (by customer group)

Company metrics are often viewed monthly or quarterly by the management of an organization with the use of balanced scorecards. Scorecards, for example, show unacceptable levels in red, while other metrics are green if they meet or exceed set goals.

Using employee satisfaction as an example, let’s look at how it might be measured. Since scorecards are often viewed only on a periodic basis, there could be a problem with employee satisfaction that goes undetected for weeks or months, before a problem is recognized. However, there will likely be signs that employee satisfaction has been impacted one way or another. For example, there may be changes in employee morale, tardiness, absenteeism, and/or other metrics measured by the company. So, while measuring key performance indicators is a great idea, managers must watch them frequently. Otherwise, by the time they learn that changes are needed, damage might have already been done.

Specific to HRM, then, what types of metrics are important; what are their uses?

HR metrics are numbers key managers of an organization are interested in monitoring frequently to learn the pulse of an organization. In addition to the highest organizational leaders, however, other managers watch the figures, too, including the leaders in an organization’s HR department. When a company seems to be turning over employees at a rapid rate, something is askew. When employees are consistently late to work or do not meet performance expectations, something needs more attention. Key Performance Indicators (KPIs) are metrics that help reveal discrepancies that need further work.

Videos

Deloitte (n.d.). 
On the line: A video series on the worker-employer relationship: From the 2021 Deloitte Global Human Capital Special Report. 


employer-employee-relationship-human-capital.html

View the four potential futures identified by Deloitte in the link above for the worker-employer relationship:

a. Work as fashion

b. War between talent

c. Work is work

d. Purpose unleashed

Each video is less than 5 minutes long.

Required Material

Heathfield, S. (2019). The 3 new roles of the human resources professional. 
Balance Careers. 


Jessee, T. (n.d.). 48 HR KPIs & metric examples (and how to implement them). 
ClearPoint Strategy. 


Phillpott. (2019). 10 companies that still use child labor. 
Career Addict


Regier, M., & Rouen, E. (2020). The stock market value of human capital creation. Working knowledge: business research for business leaders. 
Harvard Business School



Building a Stellar Employee Experience 
– From LinkedIn Learning

Women in business and leadership roles: What do we know and where do we go next? (2020). 
Tijdschrift Voor Genderstudies, 23(2), 183-182. Available in the Trident Online Library.

Optional Material


Scan the human capital challenge
 – From LinkedIn Learning

EEOC. (n.d.). 
Employees & job applicants. 


EEOC. (n.d.
). Employers


 

Heathfield, S. M. (2016). Top 10 human resources trends of the decade. 
Human Resources


Share This Post

Email
WhatsApp
Facebook
Twitter
LinkedIn
Pinterest
Reddit

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

Review  the following article:                         The Impact of the ACA’s Medicaid Expansion on HUC Burden Complete a detailed case study analysis

Review  the following article:                         The Impact of the ACA’s Medicaid Expansion on HUC Burden Complete a detailed case study analysis of the given case, using the process described in Analyzing Strategic Health Care Cases in your course textbook Strategic Management of Health Care Organizations. Your completed case study analysis report will include

   Each year Fortune magazine publishes a “Most Admired” list of the top companies in the United States. Firms are rated on these eight dimensions:

   Each year Fortune magazine publishes a “Most Admired” list of the top companies in the United States. Firms are rated on these eight dimensions: innovativeness, quality of management, long-term investment value, social responsibility to the community and the environment, people management, quality of products and services, financial soundness, wise

Additional Material Mechanistic VS Organic Design 2 Departmental Grouping Options 3 Stages of Life Cycle Development Entrepreneurial

Additional Material Mechanistic VS Organic Design 2 Departmental Grouping Options 3 Stages of Life Cycle Development Entrepreneurial Stage- company is created Crisis: need for leadership Collectivity Stage- identifying with the mission Crisis: need for delegation Formalization Stage- use of rules/procedures Crisis: too much red tape Elaboration Stage- collaboration/teamwork Crisis: need

  review the following article:                         The Impact of the ACA’s Medicaid Expansion on HUC Burden Complete a detailed case study analysis

  review the following article:                         The Impact of the ACA’s Medicaid Expansion on HUC Burden Complete a detailed case study analysis of the given case, using the process described in Analyzing Strategic Health Care Cases in your course textbook Strategic Management of Health Care Organizations. Your completed case study analysis report will